Clapham & Collinge develop Client Relations Team to enhance client journey

Clapham & Collinge develop Client Relations Team to enhance client journey

As we maintain our strong growth across all sectors of the business, we are delighted to welcome Emma Flock who joined the firm as Client Relations Manager in January. With the support of Client Relations Assistants James Brighton and Darby Reeve, Emma heads up the Client Relations Team to provide the highest level of client care and management to the firm's client base.

Our dedicated Client Relations Team work with new, existing and prospective clients to identify their needs and recommend services to assist them during some of the most poignant times in their lives. Mark Kermez, Managing Partner said ''As we continue to develop all areas of the business to complement our existing private and commercial offering, our client base has grown significantly so it's crucial to ensure we maintain excellent client care and build strong relationships with all of our clients. We are delighted to welcome Emma on board to enhance the client experience to both existing and new clients to the firm''

Emma has a good understanding of the legal industry having worked with a number of law firms across Norfolk and Suffolk, in her previous role as a legal recruiter. Emma said ''I am thrilled to join Clapham & Collinge's Client Relations Team and support the firm's continual expansion. I am passionate about customer service and delivering the best outcomes for our clients.''

To find out more about the full range of services Clapham & Collinge offer, contact us today on 01603 693500 or email us using the 'Make an enquiry' form. Appointments available at our Norwich, North Walsham and Sheringham offices.